CoachLine Systems
Making coaches easier to manage.
A coach management system for quotes, bookings, drag-and-drop allocation, work tickets, invoices, mobile driver sync, and day-to-day control room planning.
Main product
CoachOps Manager is the desktop operations app for coach companies that need one place to price hires, convert accepted quotes into bookings, allocate drivers and vehicles, check planned duties, generate work tickets, sync the included Driver App, and keep invoices moving.
The Driver App is included with CoachOps, giving drivers their weekly work, mobile tickets, route pins, and status updates. Coach Connect remains a separate stand-alone communication product for customers who want to view it in more detail.
Products
Operators get the desktop management system and the Driver App together for quoting, planning, work tickets, mobile job updates, and driver status sync. Coach Connect is the separate communication product.
Primary focus
The controller and management system for private hire, schools, contracts, fleet, drivers, customer accounts, document outboxes, approvals, reports, settings, and the included Driver App.
Separate product
A stand-alone communication app for coach teams that need announcements, chat channels, acknowledgements, surveys, and recognition without the full operations system.
CoachOps Manager screenshots
These visuals use generic demo operator data and the CoachLine mark. Customer logos, private contact details, depot details, routes, people, and fleet identifiers have been removed.
CoachOps Manager capabilities
Build quotes from hire date, pickup time, passengers, pickup and destination pins, return journey, depot mileage, vehicle utilisation, and price settings.
Convert accepted quotes into unallocated bookings, keep customer account details attached, and track approval details where limits need manager sign-off.
Plan the week by dragging bookings to driver columns, assigning vehicles, reviewing duty start and finish times, and preventing overlaps.
Check planned driving, working time, breaks, weekly and fortnightly totals, shift spread, and rest gaps before a duty is saved.
Generate driver work tickets from allocated bookings, including customer, vehicle, route, pinned locations, passenger numbers, notes, and itinerary rows.
Create draft invoices from completed jobs, keep document outboxes visible, and use reports to review drivers, fleet, customers, and invoice value.
Included with CoachOps
The Driver App is the mobile side of CoachOps, included with the Manager workflow. Drivers log into the hosted app, see their allocated week, open each work ticket, use navigation links for pinned locations, and send status updates back to the office.
Each driver sees only their own allocated work, grouped by working week and job status.
Pickup, destination, vehicle, passengers, itinerary, PDF ticket, route pins, and driver notes are available from the phone.
Acknowledge, start, delay, and complete updates can sync back to the Manager through the hosted API.
Separate app
Coach Connect is its own stand-alone communication product for coach operators that want a branded mobile space for the wider team. It is separate from CoachOps, so a customer can choose the communications app on its own.
Share announcements, driver reminders, and urgent team messages in a simple mobile feed.
Keep driver teams, fleet, reservations, and office staff aligned without relying on scattered personal messages.
Run surveys, collect acknowledgements, and recognise good work from the road or office.
Workflow
CoachOps Manager reduces repeated admin by keeping quote details, route pins, customer records, planning, driver paperwork, and invoice data connected through one flow.
Add hire details, pickup and destination pins, passengers, return journey, mileage rate, extras, VAT, and customer notes.
Accepted quotes become bookings ready for allocation, with customer account data and approval history kept on the job.
Assign the driver and vehicle, then review planned driving, working time, breaks, overlap checks, and duty spread.
Create the work ticket, queue it for the Driver App, collect driver updates, and generate the invoice when the job is complete.
Sanitized public assets
The website uses screenshots captured from the actual Manager and included Driver App builds, but the public assets use generic names, demo records, generic contact details, and the CoachLine mark.
Ready for a walkthrough?
